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Our client needed to rapidly increase bottom-line savings. To accelerate their sourcing operations, the client implemented a hybrid operating model with WNS-Denali to support sourcing and category management. While the WNS-Denali team drove rapid sourcing, the inhouse procurement team focused most of their energy on supporting top-line projects for growth and innovation, maintaining their competitive advantage in the market.
Cultural fit was one of the key project risks, and to ensure tight teamwork, WNS-Denali’s dedicated team works at Client HQ, providing sourcing, analytics, and project support across Direct and Indirect categories. The integrated team exceeded the accelerated savings objective in year one and continues to drive sustainable value year over year.