The Critical Link to Realizing Game-changing Business Value

Procure-to-Pay (P2P) is the critical final step of the procurement life cycle. The savings and business value that is developed through category management, sourcing and contracting is only realized and recognized on the Profit and Loss, when operational procurement is successful. Given this, the role of operational procurement cannot be underestimated as a tool to drive business value through compliance and a critical feedback mechanism to continuously improve the overall category strategy. Our P2P services ensure that the contracted savings are realized and impact the Profit and Loss, driving value across the Source-to-Pay organization. WNS Denali’s comprehensive P2P program includes request and order (helpdesk, PR-to-PO, spot buy catalog management and master data management) and invoice and pay (invoice and payment management) services.

Why it’s important
  • WNS Denali allows clients to realize increased reach through improved PO compliance and better spend visibility, leveraging initiatives such as No-PO-No-Pay
  • Clients can improve compliance and reduce maverick spend
  • Developing P2P strategies drives improved spend compliance (reduction in non-PO spend up to 70 percent; reduced savings leakage) via triage desk / helpdesk, No-PO-No-Pay policy implementation and other solutions
  • WNS Denali centralizes and standardizes procurement operations
  • Our clients drive transformation through process enhancement, using technology
  • By reducing operating costs by 20-30 percent, our clients can optimize the solution through:
    • Right-shoring of activities
      • Consolidation and standardization
      • Continuous process improvement through RPA

How we are unique



  • WNS Denali has experience of serving P2P clients
  • With a team of more than 2,400 FTEs, we have served 50+ clients
  • Our global experience in delivering procurement services includes an optimum mix of onshore, nearshore and offshore delivery


  • We have developed a proven, global delivery platform
  • WNS Denali can leverage a network of 48 delivery centers across the US, Europe, Asia-Pacific and Africa


  • We can manage varied scale of engagements with flexibility. Clients can start small and grow at the right pace
  • WNS Denali has expertise in deploying various pricing models prevalent in procurement, including project-based, fixed fee, outcome-based, FTE-based and hybrid
  • We always adopt a technology-agnostic approach. We have experience in leveraging client’s current technology, proposing an optimum solution, using our rich ecosystem of partner platforms and creating bolt-on solutions


  • WNS Denali has developed a structured approach toward automation and RPA. We help our clients optimize their procurement operating cost
  • Our unique ability to embed analytics in our procurement engagement helps us identify opportunity areas to increase cost savings, improve spend compliance and ensure process improvement

Transactional Procurement

  • Requisition to PO Management
  • Spot Buy / Tactical Buy
  • Catalog Development & Management
  • Master Data Management
  • Centralized Procurement Service Desk

Accounts Payable Services

  • Invoice & Payment Processing
  • Exception Handling
  • AP HelpDesk
  • T&E Processing
  • Vendor Statement Reconciliation

  The Client: Leading global manufacturer

The Challenge:

After having made good progress on strategic sourcing, the client wanted to further optimize its procurement function to drive cost savings and tap better sourcing opportunities. Previous attempts to establish a category management approach in purchasing had failed, mainly due to the lack of subject matter expertise and strategic planning.

WNS Denali Solution:

WNS Denali trained the client’s global staff on category management processes and tools through customized learning sessions. This was followed by hands-on training sessions and workshops for select individuals and small groups, covering more than 75 category managers. WNS Denali also developed an enterprise-wide category management methodology and tool kit tailored to the client’s specific business requirements. A multi-year vision for the company’s procurement organization, along with governance, change management and category councils, was also established.

The Outcome:

The category management approach for purchasing helped the client significantly improve the efficiency of its procurement function. Sourcing processes were standardized across the organization, and the client was able to make superior purchasing decisions for all categories. The category management approach enabled the organization to develop a three-year project portfolio and 90+ category strategies in two years, while helping deliver more than 200 percent of baseline savings in the same time frame.


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